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Experience & Expertise

 

We have over 18 years’ experience and expertise in business and marketing.

  • Specialists in using data & data analytics to drive, measure and refine marketing initiatives, business performance and business strategy.

  • Extensive knowledge and experience in many roles – from consulting to companies – to managing departments within companies- to managing projects across functional teams (Analysts, Developers, Marketing Teams & Creative Teams)

  • Experience across many different industries with many of the blue chip companies in South Africa

    – Car Rental, Banking, Insurance, Clothing Retail, Food Retail, Manufacturing, Travel & Leisure, Fast Foods, Gaming & Lottery, Health Care & e-Commerce

    Extensive International & local e-Commerce experience and expertise

    – Over 10 years’ international e-commerce / online marketing & operational experience

    – Local e-commerce experience & expertise – clients include established & start up e-commerce companies

    (Analysts, Developers, Marketing Teams & Creative Teams)

We have developed customer focussed multi-channel marketing solutions internationally – in one of the most competitive online industries, as well as locally with established & start-up companies, with proven success.

  • How many marketing people do you know with extensive analytical experience?
  • How many analysts do you know with extensive online marketing & e-commerce business & strategy experience?

We have acted in both roles with many different businesses, across many different industries, locally and internationally.

What We Do
How We Work

The probability of selling to an existing customer is
60-70%

– Marketing Metrics

Targeted email drives 18X more
revenue than broadcast

– Harvard Business School Study

... a 10% increase in customer retention, equates to
more than 30% increase in company value.

– Bain and Co.

YOUR CUSTOMERS ARE YOUR GREATEST ASSET.

100% CUSTOMER FOCUSED

GET IN TOUCH: how can we help?

We would love to hear from you – to receive feedback or comments, discuss your requirements or simply provide advice on how you could exploit your data.

We are always keen to share innovative ideas.

Phone: +83 415 9919

Email: chris@customerlink.co.za

    Customer Link
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